This Privacy Policy explains how fofo22 collects, uses, stores, and protects the personal data of all members and visitors. We are committed to handling your information with transparency, security, and respect for your rights under applicable data protection law.
All data in transit is encrypted using industry-standard SSL protocols.
fofo22 never sells your personal data to third-party marketers.
Access, rectify, or request deletion of your data at any time.
Personal data is stored on secured servers with restricted access controls.
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We clearly state what we collect, why we collect it, and who sees it.
fofo22 ("we", "our", "us", or "the Platform") is committed to protecting the privacy and personal data of all users who access or use the fofo22 website and services, including the Sportsbook, Slots, Live Casino, and related account features. This Privacy Policy sets out how fofo22 collects, processes, uses, stores, and discloses personal data in connection with your use of the Platform.
By registering a fofo22 account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read in conjunction with the fofo22 Terms & Conditions and Responsible Gaming Policy.
fofo22 processes the personal data of users located in Malaysia and may be subject to the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable data protection laws. We take our obligations under these laws seriously and have implemented practices designed to comply with their requirements.
fofo22 collects personal data in the following categories:
2.1 Registration Data. When you create a fofo22 account, we collect your full name, date of birth, email address, username, password (in hashed form), country of residence, and preferred currency. This information is required to open and maintain your account.
2.2 Identity Verification (KYC) Data. To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations, fofo22 may request copies of government-issued identification (such as a Malaysian national ID or passport), proof of address (such as a utility bill or bank statement), and source of funds documentation. These documents are processed securely and retained only for as long as legally required.
2.3 Financial Data. When you make a deposit or request a withdrawal, fofo22 collects transaction details including payment method, transaction amounts in MYR, and account identifiers associated with your chosen payment method (e.g. Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, or card details masked to the last four digits). fofo22 does not store full card numbers.
2.4 Gaming & Betting Activity. We maintain records of your betting and gaming activity on fofo22, including bets placed, game sessions, wagers, wins, losses, and bonus usage. This data is used for account management, dispute resolution, regulatory compliance, and responsible gaming monitoring.
2.5 Technical & Device Data. When you access the fofo22 Platform, we automatically collect device information (device type, operating system, browser version), IP address, referring URL, session duration, pages viewed, and clickstream data. This data is collected through cookies and server logs.
2.6 Communications Data. If you contact fofo22 customer support via live chat or email, we retain records of those communications for quality assurance, dispute resolution, and compliance purposes.
fofo22 uses the personal data we collect for the following purposes:
Where applicable data protection law requires a legal basis for processing personal data, fofo22 relies on the following:
fofo22 uses cookies and similar tracking technologies (including web beacons and pixel tags) on the Platform. Cookies are small text files stored on your device that help us deliver a functional, personalised, and secure experience.
5.1 Essential Cookies. Required for the Platform to function correctly — for example, to maintain your logged-in session, remember your language preference, and enable secure transactions. These cannot be disabled without breaking core Platform functionality.
5.2 Analytics Cookies. Used to understand how members use the Platform, which pages are most visited, and where users encounter friction. Analytics data is aggregated and anonymised where possible.
5.3 Marketing Cookies. Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns. These are only set where you have consented to marketing communications.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the fofo22 Platform.
fofo22 does not sell your personal data to third parties. We may share your data in the following limited circumstances:
fofo22 may transfer personal data to service providers or entities located outside of Malaysia. Where such transfers occur, fofo22 ensures that appropriate safeguards are in place — including contractual clauses that provide data protection standards equivalent to those required under applicable Malaysian data protection law.
By using the fofo22 Platform, you acknowledge that your personal data may be transferred to, stored, and processed in countries other than Malaysia. fofo22 will take all reasonable steps to ensure your data remains protected in accordance with this Privacy Policy regardless of where it is processed.
fofo22 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including the duration of your account relationship with us and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.
Specifically: KYC and AML-related records are retained for a minimum of five (5) years from the date of the last transaction or account closure, as required under applicable AML regulations. Transaction records are retained for a minimum of seven (7) years for accounting and regulatory purposes. Communication records are retained for up to three (3) years for dispute resolution and quality purposes. Where personal data is no longer required, fofo22 will securely delete or anonymise it.
Subject to applicable law, you may have the following rights with respect to your personal data held by fofo22:
To exercise any of these rights, please contact fofo22 at [email protected]. fofo22 will respond to all valid requests within thirty (30) calendar days. We may need to verify your identity before processing your request.
The fofo22 Platform is strictly intended for individuals aged 21 years and above. fofo22 does not knowingly collect personal data from any person under the age of 21. If fofo22 becomes aware that personal data has been collected from a person under the minimum age requirement, such data will be deleted and the associated account closed immediately.
If you have reason to believe that a minor has registered a fofo22 account, please notify us immediately at [email protected].
fofo22 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While fofo22 takes extensive precautions, no transmission of data over the internet can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your fofo22 login credentials.
The fofo22 Platform integrates third-party game providers, payment processors, and analytics tools. These third parties operate under their own privacy policies and data protection frameworks. fofo22 conducts due diligence on third-party providers and requires contractual commitments to data protection standards.
fofo22 is not responsible for the privacy practices of any third party beyond the contractual obligations we impose. We encourage you to review the privacy policies of any third-party service you interact with in connection with your fofo22 account.
fofo22 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered members via the email address on record and/or by posting a prominent notice on the Platform. The "Last Updated" date at the top of this Policy reflects the most recent revision.
Continued use of the fofo22 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to any changes, you should close your account before the revised Policy takes effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way fofo22 handles your personal data, please contact our data team:
For concerns related to responsible gaming or account self-exclusion, please visit our Responsible Gaming page for additional resources and tools.
fofo22 is committed to keeping your data safe and your experience secure. Explore the platform with confidence — your information is in good hands.